The excellent patient care we provide during your visit does not end when you walk out of our clinics.

Our staff will follow up with you after your visit to answer any questions as it relates to your treatment, any medications prescribed, billing and any other concerns you may have.

We love to hear from you! Feedback is our lifeblood. We are honored to provide our friendliest, most informative follow-ups with our outstanding customer service!

What to bring

When you need immediate medical attention, the last thing you want to worry about bringing is a bunch of documents with you. To make your visit easier, we only need your picture ID and your insurance card. We’ll get the all other information we need during the check-in process.

If you are not the primary insurance subscriber on your plan, we will need the insurance subscriber’s social security number and date of birth.

In & Out Urgent Care accepts all major health insurance, including Tulane and Splash Care (Tulane Debit). Co-payments made at the time of service can be paid by cash or credit card.

Understanding Insurance Benefits

Most insurance providers require that you make a co-payment at the time of your services. You are also responsible for unpaid amounts that are not satisfied by your insurance coverage.

We recommend that you contact your insurance provider so that you understand what your plan covers. Your insurance provider’s number can usually be found on the back of your insurance card.